FAQ

Frequently Asked Questions

Can I wear my Livenne jewelry in the shower?

Yes. Every piece is plated in a thick layer of 18k gold and polished to a mirror finish. Shower, swim, sweat: it keeps its shine and color.

How does the Livenne Kit work?

Pick any 7 pieces from the collection for €79: the kit price applies automatically at checkout, no code needed. With 14 pieces you pay €158. Shipping is free.

How long does shipping take?

Orders ship within 24 hours and are delivered in 5 to 7 business days. Shipping is free to all the countries we deliver to.

What if my piece fades or discolors?

Every piece is covered by our 2-Year Color Warranty. If it fades, we replace it free of charge: just email us a photo.

Can I return my order?

Yes. You have 30 days from delivery and returns are free.

Is it hypoallergenic?

Yes. Our pieces are hypoallergenic and gentle on sensitive skin.

How do I care for my jewelry?

You don't need to take it off. If you like, wipe it with a soft cloth from time to time.

Who is behind Maison Livenne?

Maison Livenne is a brand of BG Coding LLC, 2335 E Atlantic Blvd, STE 200, Pompano Beach, FL 33062, USA. Contact: contact@maisonlivenne.com.